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To be continued: Helping for the CFO
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The authors

Dr. Christoph Tempich
Dr Christoph Tempich is a management consultant in the Competence Practice Information Technology. He advises companies in the telecommunication industry in data-centric business models, enterprise information management, technology markets and innovation, and semantic technologies. He won prizes for the most innovative e-Business and software application in 2002 and 2004. Before he received his PhD in applied informatics from the University of Karlsruhe, Institute of Applied Informatics and Formal Description Methods (AIFB) in 2006 he worked with Bearingpoint as a management consultant.
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Ralph Hiob
Ralph Hiob is Managing Partner in the Competence Practice Operations & Performance. He has been a management consultant since 1990, first responsible for strategy, organization and controlling for energy and telecommunications clients for Kienbaum, and since 1998 with a concentration on telecommunications and specifically telco effectiveness and product lifecycle management. Ralph holds eTOM/ITIL certificates and has recently become an Excellence Assessor according to the EFQM model of the European Foundation of Quality Management in Europe.
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Thomas Grota
Thomas Grota is a Managing Consultant for Detecon with an emphasis on media and telecommunication. Thomas develops ICT strategies and business models for customers in convergent markets and in new ­media. He previously held international management positions at Deutsche ­Telekom AG. Following his studies of physics and mathematics at the University of Cologne he was CTO (Chief Technology Officer) and Head of Product Development at Pironet NDH AG in Cologne.
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