Harald Fassbender
Harald Fassbender is a senior consultant at Detecon in the Competence Practice Communication Technology. His work is concerned with outsourcing in telecommunications. Here the emphasis is on the efficient and target-oriented development and adaptation of company structures and processes as well as the structure of commercial interfaces with external service providers. A particular challenge faced here is the convergence of technologies, services and markets.
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Paul Gumienny
Paul Gumienny is a student of business IT. At Detecon he is a member of the project team “Telco Outsourcing”. He is working on the development of a system which defines the relationships between outsourcing scenarios, Service Level Agreements and Key Performance Indicators.
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