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DMR | Detecon Management Report
To be continued: Objectivity Rather Than Gut Feeling
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2. Mary Beth Chrissis, Mike Konrad, Sandy Shrum, “CMMI Second Edition”, Addision-Wesley, 2007

3. Nadin Ebel, “ITIL V3 Basis- Zertifizierung”, Addision-Wesley, 2008

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