Alexander Meissner
Alexander Meissner has been working on the development of process-related controlling concepts for four years now. He concentrates on the structure of performance measurement systems for service processes and the integration of external customer perspectives into the clients’ internal process perspectives to enable their market-oriented management.
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Christoph Behrendt
Christoph Behrendt has been working as a consultant in the area of processes and organization in national and international telecommunications companies for two years. His work concentrates on the restructuring of company units, the establishment of performance management systems, and the implementation of market-oriented control architectures.
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Frank Lorbacher
Frank Lorbacher is an economist with 15 years of experience in the transformation of actual needs into flexible process models. His consultancy work is on the development and optimization of pragmatic methods for process and data modeling in service-oriented architectures.
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