TOP-ARTICLE Operations
Strategic Lever by Intelligent Sharing
Guidelines for efficient infrastructure sharing
Dirk Münning, Hung-Fai Ma, Rachad Abdallah
Access network sharing enables telco operators to reduce their service costs and improve their competitive advantage. It will likely become one of the main cost reduction methods for telco, but opportunities depend on only few partnering possibilities and their potential fit. With due consideration of the options, models, risks and the interests of the stakeholders, telco operators can plan, address the challenges and operate more efficiently in a best-fit sharing model.
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