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TOP-ARTICLE Process Optimization & Performance Management

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Peak Season (II)

Interview with Dr Stefan Schloter, CIO T-Systems International GmbH


Dr Stefan Schloter, CIO at T-Systems International GmbH, spoke with DMR about the efficiency program which has been conducted with great success within his organization since April 2009.
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NEW ARTICLE Process Optimization & Performance Management

Christine Klein, Nicole Panchyrs, Philipp

Mayflies and Legends

Differentiation of organizational structures and proces...
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Borsu Soltani-Shirazi, Daniel Stengel, Thomas

Internal Control Systems as a Point of Differentiation

Current situation and optimization approaches
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Wilfried Kessler, Jörg Hermes

Peak Season (I)

Times of crisis are good times for IT efficiency programs
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Mate Balthazar, Stephan Herrel

Learning from Efficiency Leaders

Efficient and customer-oriented purchasing functions in...
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ARCHIVE Process Optimization & Performance Management

Reinhard Schmitz, Wolfgang Löffelsender

Strategy Driven Process Concept

Impacts and Benefits for Telco Industries
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Holger Hasenstab

Backward Somersault

Standardization Drives Insourcing as Opportunity in the Crisis
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Peter Prügelhof

The tower of strength

Sustainable human resources policy ensures performance in times of crisis
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Andrej Budo-Marek

Putting On the Euro Glasses

IT controlling makes a decisive contribution to business orientation and efficiency management
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Dr. Gisela Löbel

Clarity of Vision Guaranteed

How to design correct, transparent and understandable performance indicators
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Mario Derstroff, Sergei Holmeckis, Tobias Kares

Key to the Telco Product

Procedural models and process blueprints support the sustainability of telecommunications companies
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Chin-Gi Hong, Dr. Julius D. Golovatchev, Sergei Holmeckis

Speed Zones

How to find the ideal balance between “Fast” and “Right” in product lifecycle management
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Johannes Ewers

The Secret Is in the Mix

Business mashups getting ready to revolutionize business process automation
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Andreas Penkert, Carsten Schulz, Tobias Kress

Excellently networked instead of merely connected

Consolidation Scenarios unleash efficiency potential in Customer Service
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Dr. Christoph Nienaber

What Is Left of the Ivory Tower?

On the necessity of iteratively consolidating visionary ideas in transformations
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Birger Steinbrück, Christian Grosenick, Joachim Lang

All a Matter of Timing

Total Workforce Management is of interest for operating companies within PPP models
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Dr. Roland Keil, Ralph Hiob

Opposing the Men in Gray

Deceleration Can Have a Positive Effect on Effectiveness and Efficiency in Companies
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Eva Bungert

Obstacle Course

Concerning the Difficulty of Making up Lost Ground in Competition without Stumbling
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