TOP-ARTICLE Enterprise Infrastructure Management
Compete or cooperate?
Managing partnerships as key success enabler for entrants to emerging markets – a case study.
Michael Fritsch
Companies entering emerging markets are faced with special challenges. Partnering with an established player in such markets can be a viable option. This case study demonstrates successful partnering as a market entry strategy based on the example of a new entrant into the ICT Outsourcing Services market in the Kingdom of Saudi Arabia.
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NEW ARTICLE Technology
Dr. Jan Hartmann, Dr. Volker Rieger
How to differentiate in ICT with customer experience
What you can learn from Amazon, Apple, Facebook, & Co....
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Dr. Verena Schmidtmann, Uwe Weber
Successful Business Transformation
How can you guarantee that IT won‘t get in the way of...
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Dr. Hans-Peter Petry, Dr. Stefan Schnitter
Between Scylla and Charybdis
How much differentiation potential do the performance c...
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ARCHIVE Technology
Andy Brauer
Same game, new rules
Future service models and their effect on the ICT industry
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Harald Fassbender, Paul Gumienny
Measuring service performance in partnerships
using SLAs and KPIs for the transparent definition of tasks
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Karsten Kühn, Ralf Steinbach
Shorter product cycles need flexible NGOSS architectures -
tools for the survival of (not just) telco service providers
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George Salisbury
Trends in telecommunications services
does the traditional operator have the advantage?
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Ann Mueller, Paul Curto, Philipp Schloter
Innovation Intelligence:
Telecommunications Advantage for Differentiation
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Elizabeth Watt, Thorsten Claus
Seeing is Believing
Product Innovation and Prototyping – The Missing Link
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Dr. Norbert Hövelmanns, Patrick Braunschweig
Three steps to success
The evolutionary development of IT application landscapes: a challenge for the IT strategy
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Dr. Evangelos Hadjicharalambous, Robert Ganter
Focusing on Business:
end-to-end IT services
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Alexander Scherf, Nicole Marie Schrecklinger, Thomas Heinevetter
Adapt or die –
the path to an adaptive organization
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Dieter Wendel, Marc Nisch
Towards the truly value-oriented management of IT service providers
Albert Ludwig, Christoph Hillemanns, Jörg Lünenbach
Thin is not fit!
The opportunities and threats of ICT infrastructure consolidation projects
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Johannes Ewers
Survival of the fittest:
How IT service providers can survive mergers – or grab them as opportunities
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Dr. Verena Schmidtmann, Uwe Weber
Concurrent planning: working together as business partners
Away from compartmentalized thinking and onto value-oriented strategy implementation
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