DMR

Smart Revolution

Eric Quon-Lee, Timo Bolse — Thu, 25 Oct 2012 10:27:37 +0200

Consumers are increasingly demanding constant connectivity to the Internet or the cloud. This change of mindset is causing automotive OEMs to rethink the overall automotive ecosystem.

From Herald to Facilitator

Thu, 25 Oct 2012 10:21:53 +0200

The Telekom Social Network (TSN) based on JIVE has been in operation in a beta version since February 2012 and is being used as the initial foundation for the future social intranet at Deutsche Telekom. The platform combines tried and proven elements from the two worlds of “intranet” and “social networks” and acts as a signpost pointing the way the corporation’s Enterprise 2.0 strategy is headed. Both the dialog and networking of associates among one another and the communication of “official” content of the corporate group and the various business units will be possible. In the final stage of the project, all 240,000 associates at Deutsche Telekom will have access to the system. The in-house networking platform has been developed as a joint project of T-Systems, Telekom Deutschland, Telekom IT, HR, and Corporate Communication.

Business Analytics, Big Data, and the Cloud

Björn Froese — Thu, 25 Oct 2012 10:18:09 +0200

Big data and cloud computing are bringing corporate data management back into the picture. They have the potential to facilitate the generation of further profit contributions from the virtually unlimited quantities of data in companies. But there is also a risk of violating regulatory requirements and causing a new data scandal to erupt. So the question is how to exploit this potential and what the limits are.

Hard-wired: Municipal Utilities Meet Telcos

Dr. Christian Krämer, Falk Wöhler-Moorhoff — Thu, 25 Oct 2012 10:14:43 +0200

Energy and telecommunications sectors are looking to join forces and together launch new businesses or share infrastructure investments. Smart metering is a good example of a business as a service cooperation, and the expansion of broadband is another business field in which grid operation and service leadership can be shared intelligently between telcos and municipal utilities. The design of such smart business networks is complex and demanding. What opportunities, what risks, and, above all, what sustainable solutions for cross-industry cooperative efforts of this type are there?

The Collective Power of Thoughts from the Web

Paul Gumienny — Thu, 25 Oct 2012 10:11:28 +0200

Telco players have a clientele of end customers numbering in the millions as well as the capability to manage these users and enable their communication among one another. You could not ask for better conditions for using Crowdsourcing in order to become more innovative, agile and efficient.

Business Transformation – The Supreme Challenge

Björn Froese — Thu, 25 Oct 2012 10:07:42 +0200

Transformation projects are faced with the difficult task of having to redesign a part of the productive infrastructure while simultaneously avoiding any disruption of the ongoing work processes. Managing the extraordinary complexity of these projects requires a methodology which can transparently and consistently handle the demands of all internal and external stakeholders.

Integrate, Don’t Separate!

Guus Vuijk — Thu, 25 Oct 2012 09:58:46 +0200

Building trust and understanding is very difficult when both Business and IT stay in their respective silo’s. This issue highlights the impossible gap from the business perspective in a fictional and highly controversial fashion as well as the gap from the IT perspective. The examination shows how to avoid this dead-lock between business and IT.

New Working Worlds

Constanze Ludwig — Thu, 25 Oct 2012 09:52:06 +0200

Efficient, networked, and tailored to need – this is the claim of the future workplace. High time to redesign the office concept at Detecon as well. We took advantage of the opportunity offered by the relocation of our headquarters from Bonn to Cologne to create new working worlds for our associates.

App-solute smart

Christoph Caspritz, Frank Weiß, Jörg Heinzelmann, Jürgen Trotzke — Thu, 25 Oct 2012 09:22:25 +0200

Companies see great potential in mobile applications as part of the workplace of the future – despite the present implementation obstacles.

“Beam me up, Scotty!”

Marco Chiesa — Thu, 25 Oct 2012 09:14:12 +0200

Modern collaboration tools are bringing virtual teams closer and closer together. The benefits are as clear as glass – but the lack of quality must still be corrected.

Umbrella for IT

Michael Kruess, Thomas Schaer — Thu, 25 Oct 2012 09:10:28 +0200

The latest issue of the COBIT framework supports the IT organization in the realization of its value contribution and in the optimization of resources and risk. IT management and governance have experienced a meaningful expansion.

Empathy for the Customer

Holger Biermann, Klaus Hollnsteiner, Reinhard Schmitz — Mon, 16 Jul 2012 12:46:56 +0200

S-BPM is a process description method which takes into account the living process, including communication among the involved parties. Using it in the offer process ensures that the offer truly reflects the original wishes of the customer.

Unbounded Freedom

Dr. Jann Erik Dietert — Mon, 16 Jul 2012 12:40:19 +0200

The mobile network industry is on its way into the All-IP Age. All activities are oriented to transmission which is both high-quality and cost-efficient. By implementing WiFi offloading, operators could close the current gap between capacity expectations and capacity availability for the moment.

In the Depths

Christiane Eckardt — Mon, 16 Jul 2012 12:25:42 +0200

There are many more parallels between diving and project management than might be suspected at first glance. The principles and experience from the sport of diving can be just as useful and “life-saving” in project management.

Sliced or unscliced?

Daniel Beckert, Dr. Philip Hucke, Marc Wagner — Mon, 16 Jul 2012 12:18:57 +0200

The popularity of the shared services center concept continues unabated. But its implementation frequently falls far short of success. A multi-dimensional business and control model assures “service” to all of the customer groups within the corporation according to their needs while maintaining a high level of efficiency.

Driving Force

Isabell Fischer, Sebastian Knepper, Tobias von Böselager — Mon, 16 Jul 2012 12:14:23 +0200

Social media tools submitted impressive evidence for their capability as accelerators during the Arab Spring last year. Companies have failed to exploit this potential to the full; operational transformation is still being communicated via obsolete channels in many cases. But social media, when integrated into professional change management, develop into a powerful force which accelerates change projects and revolutionizes the means of communication in companies.

Like

Dr. Andreas Lucco, Dr. Simone Kansy, Peter Tüscher — Mon, 16 Jul 2012 12:07:13 +0200

Companies need to prepare their associates for customer dialog in social media. Change management methods help to induce a mindset change in customer service.

„You steer – but I‘ll shift gears!“

Jutta Funk, Stephanie Felgentreff — Thu, 12 Jul 2012 15:15:58 +0200

The implementation of social media as a communication channel requires investments and confronts companies with the challenge of finding a way to track the success generated by social media. The balanced scorecard provides a holistic method for measuring this success.

Mobile Because Part of a Network

Helmut Haase, Bernhard Murtz, Arne Linnemüller — Thu, 12 Jul 2012 14:49:08 +0200

The meshing of common mobility concepts with public transportation in a network offers a genuine alternative to ownership of a vehicle and generates new business and partnership models with potential for various sectors.

Everything Flows

Christof Gerlach, Dr. Werner Knoben, Tim Schellschmidt — Thu, 12 Jul 2012 14:31:18 +0200

The need for cross-industry ICT solutions as aggregated service bundles opens up a whole new world of opportunities for telco operators to stretch out into new fields of business. Following this trend, the wholesale offering portfolio will change as well. There is a tendency towards Infrastructure offered as a Service (IaaS), with connectivity and Managed Services in the focus of wholesale companies of the future.

DMR